Refund Policy and Terms of Service

1. Refund Eligibility

Refunds are provided in accordance with the terms agreed upon during the project initiation. Please refer to your project contract for specific refund conditions.

2. Refund Process

To request a refund, please contact our customer support team. Refunds will be processed within a reasonable timeframe, and the method of refund will be determined based on the original payment method.

Terms of Service

1. Acceptance of Terms

By using our website and services, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

2. Intellectual Property

Basil Technologies retains ownership of all intellectual property rights related to our website, applications, and services. You may not reproduce, distribute, or create derivative works without our express consent.

3. Limitation of Liability

Basil Technologies is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services.

4. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Ghana. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Ghana.

Contact Us

If you have any questions or concerns about our Privacy Policy, Refund Policy, or Terms of Service, please contact us at:

Basil Technologies
Grace House, Aseda House – Adum, Kumasi
+233 2408 8777

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